SoftVolt AI
Support · white-label

Website rescue and bug fixing

Plugin conflicts, broken checkouts, white screens, critical errors, layouts that fell apart after an update. Senior developers who diagnose before they touch anything, fix on staging, and write down what happened so it can go in your client update.

At a glance

Bug fixing & rescue, run the way agencies need it run.

The unglamorous work that keeps client relationships alive.

Send the brief and a named producer turns it into a written scope: 6 deliverables, each priced, with the assumptions and the tools listed — WordPress, WooCommerce, PHP, Shopify, Webflow, Browser DevTools. Nothing is built until you have agreed that document, and the price on it is the price you pay.

It is the brief we see most often from web design agencies, digital marketing agencies, full-service agencies. Everything ships under your agency's name — the staging link, the commits, the checklist and the handover — and your client never learns we were involved.

Pillar
Support — The unglamorous work that keeps client relationships alive.
Tooling
WordPress · WooCommerce · PHP · Shopify · Webflow · Browser DevTools
Most often for
Web design agencies
Scope & quote
Within 2 business days — scope
What ships

What you get, written into the scope.

Every item here appears in the scope document with a price against it. Nothing starts until you approve it.

When to send this brief

You will recognise the moment.

  • 'The site broke after the update' and the developer has left
  • Checkout, forms or bookings are failing and orders are being lost
  • A theme or plugin conflict nobody can locate
How it runs
  1. 01

    Send the brief

    Reply within 1 business day

  2. 02

    Scope & quote

    Within 2 business days

  3. 03

    Production

    Timeline fixed in the scope

  4. 04

    QA & review

    Published checklist, every build

  5. 05

    Agency delivery

    Handover doc with every launch

Tooling
  • WordPress
  • WooCommerce
  • PHP
  • Shopify
  • Webflow
  • Browser DevTools
Built for

Agencies that send this brief most often.

Next step

Send the brief — get a fixed price within two business days.

Tell us what the Bug fixing & rescue project needs and when. Client names can wait until the NDA is signed; a named producer replies within one business day.